At TheSmartCoders , we strive to ensure customer satisfaction with our digital products and services. Please read our Refund Policy carefully to understand your rights and our obligations regarding refunds.
1. No Refunds on Digital Products
Due to the nature of digital products, all sales are final, and we do not offer refunds once a purchase has been completed. By purchasing a course or any digital content from our Website, you agree to this no-refund policy.
2. Exceptions: Non-Delivery of Digital Products
If you have successfully completed a payment but did not receive the purchased digital product due to a technical issue or error on our part, we will take the following steps:
- Verify the transaction details and payment confirmation.
- Ensure that the digital product is delivered to you promptly.
To report a non-delivery issue, please contact us at [Your Contact Email] with the following information:
- Your full name
- Email address used for the purchase
- Transaction ID or receipt
- Description of the issue
3. Resolution Timeline
We aim to resolve non-delivery issues within 5-7 business days of receiving your request. In some cases, additional verification may be required, which could extend the resolution timeline.
4. Responsibility for Access
It is the customer’s responsibility to ensure they have the necessary technology, software, and internet access to download or access the digital products. Refunds will not be issued for issues related to customer’s inability to access the product due to technical limitations on their end.
5. Changes to the Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on this page, with the updated “Effective Date.” We encourage you to review this policy periodically.
6. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at:
TheSmartCoders
thesmartcoders01@gmail.com
7976713815
Thank you for choosing [Your Website Name]. We appreciate your understanding of our policies and are committed to providing you with quality products and services.
